Support
COVID 19 Updates
We love planning dive trips often. However, due to the Covid situation, trips may get postponed or cancelled. Trust us, we share your disappointment if it happens. But we’ll plan another one soon when the coast is clear!
For the Bangalore dive course, we expect guests to be double vaccinated. This reduces transmission risk. Safety before adventure always!
Currently, swimming pools have permission to operate. We hope it stays that way. But do remember this is a constantly changing situation as well!
Owing to the Covid situation, we encourage guests to buy their own equipment. Its healthier. Ask us about the discounts!
Shipping policy
We find Shiprocket (Delhivery, DTDC, Blue Dart, FedEx, etc.) and India Post to be reliable and cost-effective.
Shipment status is intimated via email and the consignee can track the shipment.
Most shipments are dispatch-ready within 24 hours of receiving the order. However, expect some delays owing to evolving covid restrictions!
In case of returns, kindly let us know via email or on our dedicated WhatsApp numbers. We organize for return pick-ups at no cost to the buyer. Refunds happen within 7-14 working days.
Diving Insurance
Diving locally or abroad? DiveAssure’s annual and short-term DiveSafe plans offer the coverage you need. The DiveSafe plan includes coverage for medical expenses, emergency medical evacuations, hyperbaric treatments and more.
Medical coverage is unlimited and in case of a diving accident your policy will pay directly and in real-time to hyperbaric chambers and other medical facilities around the world, saving you the need to pay a large amount out of pocket. The Duke Dive Medicine center – a leading team of dedicated hyperbaric medicine experts will monitor your evacuation and provide supervision and consultation services to assure that you receive the suitable and most professional treatment.
Why Dive Assure ?
What makes DiveAssure your best choice? We are dedicated exclusively to diving insurance so you are guaranteed the best coverage and services. Our plans can be tailored to your specific needs to save you money.
We know diving. We know insurance.
Based on over 15 years of service dedicated exclusively to diving insurance and with expertise gained through insuring hundreds of thousands of divers in the USA and all over the world, you are guaranteed the best available programs, designed specifically for divers. Should you require our help with claims or emergencies you will find that our dedication and knowledge of diving and dive-travel insurance makes a significant difference.
We let you tailor the coverage to match your individual needs.
Why pay for what you don’t need? We offer a variety of insurance plans to suit your specific needs, from basic diving accident insurance or a single dive-trip insurance, to premium annual multi-trip travel insurance. Our travel plans can closely match the cost of your trip. For those going on a live- aboard trip we offer our exclusive Liveaboard Rider with specific coverage of unique scenarios such as missing the boat’s departure and lost diving days due to many reasons.
Warranty Policy
CRESSI INTERNATIONAL WARRANTY POLICY
In accordance with Directive 1999/44 EC, Cressi guarantees its products against inherent and operating defects.
To offer better service to its customers and consumers, and to affirm the efficiency and quality of its manufacturing processes, it has decided to extend the terms of the guarantee as follows:
DIVE COMPUTERS Two (2) years from the date of purchase
(for rental or teaching use: 12 months for operating defects and 24 months for inherent defects).
Exceptions: Flooding caused by incorrect battery installation, LCD display in the case of damage due to negligence or blows, damage due to leaks of substances from the battery (the guarantee is valid if the computer is new and has not been used), damage caused by dead or non-functioning batteries, damage due to negligence, blows, or to normal wear and tear.
ANALOG DEVICES Two (2) years from the date of purchase
(for rental or teaching use: 12 months for operating defects and 24 months for inherent defects).
Exceptions: Damage due to negligence, blows, or normal wear and tear.
REGULATORS Two (2) years from the date of purchase
(for rental or teaching use: 12 months for operating defects and 24 months for inherent defects).
Exceptions: Consumable parts, damage due to negligence, blows, or normal wear and tear.
B.C.D.'S Two (2) years from the date of purchase
(for rental or teaching use: 12 months for operating defects and 24 months for inherent defects).
Exceptions: Consumable parts, damage due to scratches, punctures, abrasions, or chemical products (including chlorine), all damage due to exposure to the sun, damage due to negligence, blows, or normal wear and tear.
DRY SUITS Two (2) years from the date of purchase
(for rental or teaching use: 6 months for operating defects and 24 months for inherent defects).
Exceptions: Consumable parts, damage due to scratches, punctures, abrasions, or chemical products (including chlorine),all damage due to exposure to the sun, damage due to negligence, improper use, blows, or normal wear and tear.
MASKS, FINS, MOUTHPIECES, GOGGLES Two (2) years from the date of purchase
(for rental or teaching use: 12 months for good operations and 24 months for defects of conformity).
Exceptions: Alterations in the color of the silicone, all damage due to exposure to the sun or the effect of chemical or environmental agents, damage due to negligence, improper use, blows, or normal wear and tear.
SPEARGUNS, KNIVES, BAGS, WETSUITS, BOOTS, GLOVES, AND ALL REMAINING PRODUCTS AND CONSUMABLE PARTS
Two (2) years from the date of purchase (24 months for inherent flaws).
Exceptions: Damage due to scratches, punctures, abrasions, or chemical products (including chlorine), all damage due to exposure to the sun, damage due to negligence, blows, or normal wear and tear.
Privacy Policy
Last updated: December 20, 2019
AQUANAUT INDIA ("us", "we", or "our") operates the http://www.aquanaut.in website (the "Service").
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.aquanaut.in
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address ("Personal Information").
Log Data
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Business Transaction
If AQUANAUT INDIA is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.